WELL-BEING LOUNGE
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What to Expect
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RecWell is pleased to launch the new Well-Being Lounge on the first floor of Cary St. Gym, available starting April 23, 2026, with up to 40 self-guided appointments each day available for booking by RecWell members 7-days/week

The Well-Being Lounge has been designed to provide a quiet, softly lit relaxation and post-workout recovery experience in a semi-private space. RecWell members can book FREE 30-Minute self-guided appointments in one of the two electric massage chairs in the Well-Being Lounge. The space also includes light therapy lamps and a white noise machine for additional benefit. 

Massage Chairs

The Well-Being Lounge is equipped with two Fujiiryoki Cyber-Relax Performance Massage Chairs, designed to provide relaxation and/or post-workout recovery. Each massage chair has a touchscreen control panel to guide you through your choice of six pre-programmed auto courses lasting 25 minutes each based on your needs: Recovery, Relaxation, Vigorous, Stretch, Upper Body, Lower Body. Customize your experience by adjusting your recline angle, massage intensity, pressure, and heat during your session. 

Book an Appointment

Electric massage chair with black upholstery

Inside the Lounge

The Well-Being Lounge features noise-reducing paneling, a white noise machine, soft lighting, and light therapy lamps- all designed to help you unwind. To improve everyone's experience while in the Well-Being Lounge: 

  • Please respect the relaxation of others. 
  • Please silence all devices/notifications. 
  • Please step outside the space if you need to receive/make a phone call. 
  • Please use headphones and keep volume low if listening to personal music, etc. 
Massage Chair 2

USING THE LOUNGE
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Reservations

All RecWell members with an active membership can book any available appointment up to 72 hours in advance, up until an appointment time begins. To view and register for available appointments, please login to the RecWell Portal. RecWell members are limited to 1 appointment booking per day. There is also a QR code outside the Well-Being Lounge to check availability and reserve your appointment. 

Once your appointment is booked, a confirmation will be sent to the email address used at the time of booking, confirming the date, time, and which massage chair has been reserved. 

If you are having difficulty or need additional assistance booking an appointment, please reach out to massage@vcu.edu.

Book Appointment

Your Appointment

The Well-Being Lounge and massage chairs can be accessed once you have a confirmed appointment time for either Massage Chair 1 or Massage Chair 2, and is not available for general, drop-in, or open recreational use. Please do not enter this space without a confirmed appointment time. When you enter, please check the sign above each chair and only use the designated massage chair number that was reserved during your appointment time. Please be courteous to our staff and other patrons by exiting the Well-Being Lounge at the end of your appointment time. 

View Your Appointment

Cancellation

We want all RecWell members to have an opportunity to enjoy the Well-Being Lounge. If you are unable to make your scheduled appointment, please be sure cancel your booking before your appointment begins. Please note that failure to cancel a booking in advance can result in the inability to schedule future appointments.

All confirmed appointments will appear on the Booking page in your RecWell Portal and can be canceled by clicking on the “cancel” button. You must first login to the portal and navigate to the Booking page: https://portal.recwell.vcu.edu/Booking.

You can also cancel your booking by clicking the “cancel your booking online” link in the confirmation email. Once you have successfully canceled your booking, you will receive a cancellation email.

Cancel My Appointment

User Guidelines

RecWell Members must be 18+ to use the Well-Being Lounge. Please be sure to thoroughly read and follow the posted guidelines and user instructions for safe and proper use of the massage chairs and other equipment. The Well-Being Lounge is semi-private, so users should expect one other person to be in the space during their appointment. 

Please talk with your medical provider before using the massage chair if you have any preexisting medical conditions or are sensitive to pressure, heat, or reclining movements. The intensity and pressure of the massage chairs can be adjusted once your time begins. We recommend that new users start on the lowest settings. 

Read the Guidelines

FREQUENTLY ASKED QUESTIONS
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